Covid-19 Statement 2020

Your Travel with us

We are sure you are looking forward to travelling with us again, and we are excited to be welcoming our customers back on-board either to work, school, college, or on that long-awaited day out.

Keeping you safe

We have been working hard to make sure you will be as safe as ever when you travel with us. The essential travel information here will help you to maximise your safety and ensure you know what to expect when travelling with us.

Stop keep your distance

Ensuring safe distancing

For all passengers through spacing measures when travelling on-board

On-board hand sanitisers

We cannot supply Hand sanitizer on all our vehicles but recommend that passengers bring their own

Enhanced cleaning measures

Our coaches are cleaned at various time throughout the day

Boarding the coach

Please be patient when boarding the coach, leaving a social distance between yourself and other passengers. Once on-board please travel to the back of the coach and take available seats loading from the back to the front.

Seat out of use

Where to sit

To maintain a social distance, please only use seats which are not marked ‘out of use’, unless sitting next to a member of the same household.

Face coverings

Private hire passengers and Home-to-School transport passengers are exempt from wearing a face covering, however, it is the preference of the company that all passengers wear a face covering while traveling.

Our Drivers are issued with face covering to wear whilst interacting with passengers

On-board washrooms

Our washrooms are thoroughly cleaned and sanitised daily. However, for your safety we have removed the use of the washrooms unless in an absolute emergency.

We wish you a pleasant journey

Thank you for travelling with Heyfordian

Download Covid-19 Policy and Risk Assessment (162kB)